Support Analyst, Custody

at Coinbase
Published May 20, 2020
Location New York, NY
Category Default  
Job Type Full-time  

Description

Facilitate prospect and client demo calls, serving as subject matter expert on product features and answering technical cryptocurrency related questions. Provide white glove support to our highest priority global clients through phone, email and video calls in an articulate and empathetic manner. Drive impactful changes across workflows and tools by partnering with the sales, engineering, and...